1. Scope

The Twendy Hair Salon website provides information about the salon, services, reference pricing, client images, contact details, and booking support.

By using the website or contacting Twendy through a form, chat, phone, or another official channel, you are considered to have read and accepted these terms.

2. Consultation, Booking, and Services

Twendy aims to consult carefully before every hair service. Some services, including perming, straightening, coloring, bleaching, repair treatments, and extensions, require an in-person hair assessment for an accurate recommendation.

Actual results may vary depending on hair texture, chemical history, damage level, home care, and each client's goals. Twendy does not promise absolute results before fully assessing the hair.

3. Pricing and Payment

Prices shown on the website are for reference and may change based on length, density, current hair base, technique, or additional charges explained before the service.

Twendy commits to explaining the cost before starting. You are welcome to ask questions and decide only when the plan feels right for you.

4. Service Support and Adjustments

Twendy may inspect and adjust work within the scope of salon technical issues according to the support policy discussed at the time of service.

Support may not apply when the hair has been affected by outside chemical services, self-cutting or recoloring, swimming or ocean exposure too soon, failure to follow care instructions, or pre-existing hair conditions already discussed during consultation.

5. Client Responsibilities

Clients should provide honest information about previous chemical services, relevant medication if any, scalp condition, product allergies, and realistic goals before service.

Clients are responsible for the contact information they provide and must not use the website for harassment, spam, or actions that harm Twendy or other clients.

6. Content and Ownership

Images, copy, layout, logos, and materials on the website belong to Twendy Hair Salon or parties that have granted Twendy permission to use them.

Do not copy, commercially exploit, or reuse website content without Twendy's consent unless permitted by law.

7. Changes to These Terms

Twendy may update these terms when services, the website, or legal requirements change. The updated version becomes effective when posted on the website.

8. Contact

For questions about these terms, bookings, or post-service support, please contact 0353 345 161 or 0355 207 976.